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Illustrative image of a pastry instructor in a bright teaching kitchen
One Person Company (OPC) Pastry Art Academy · Education · Johor Bahru, Malaysia

How Pastry Art Academy runs its back office with AI and automation

Published

The integration of OPC operations has completely transformed how we run Pastry Art Academy. By deploying WhatsApp bots for automated invoicing and receipt generation, we have eliminated bottlenecks in our daily administration. The addition of image recognition technology has been a game-changer for our back office, seamlessly automating receipt and invoice processing for both accounting and payroll with incredible accuracy. Beyond back-end efficiency, the AI chatbots have elevated our student experience by providing instant, 24/7 support. Coupled with the ability to instantly generate tailored proposals for both individual students and corporate partners, this operational overhaul has allowed us to scale intelligently and focus on what we do best, delivering world-class culinary education.

Pastry Art Academy logo CEO Pastry Art Academy

What was set up

  • WhatsApp bots that generate invoices and receipts
  • Image recognition that reads receipts and invoices for accounting and payroll
  • AI chatbots that answer students 24/7
  • Tailored proposals for students and corporate partners, generated on demand
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